Customer Service:Customer Complaint

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Customer Complaints

When creating Hotline for Customer Complaints, please use the following problem codes and forward to the appropriately person:

  1. MDC (Medical Device Complaint) - forward Hotline to ROYF (Roy Freedman)
  2. OPC (OTC Product Complaint) - forward Hotline to JOHNT (John Targett)
  3. PPC (Pharmaceutical Product Complaint) - forward Hotline to JOHNT (John Targett)
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