Information Systems:Electronic Ordering

FTP orders

Background

Some POS systems send their orders via FTP, and some also retrieve invoices over FTP. These instructions apply to when a store calls in after acquiring a new POS/PMS system and request for an account to be made for ordering.

Instructions

Create folders on the Mail server

Using remote desktop, navigate to the C:\FTPOrders folder on Mail. Create a folder for the store account number. Within this folder, create another folder with the name of the POS ('assystpos', 'kroll', 'ranger', etc.).

Generate Serv-U account

Make an account for the store on the Serv-U FTP server. When creating the account, the user login ID should be the store/customer number. A random password is automatically generated. Important: These details need to be logged into the spread sheet titled "FTP Order Accounts", as once the password is created, it cannot be retrieved (you can only generate another password).

POS Systems

This section details previous experiences and general notes about the various POS and PMS systems that interact with uniPHARM. With the exception of WinRx, on-site I.T. staff have no access to the software, so the following information is the result of over-the-phone troubleshooting experience and dealing with the technical support departments of these companies.

Telus AssystRx/AssystPOS (formerly Tricomp)

• There are stretches of time where some stores place orders that never reach our system. They may or may not get an order confirmation (most of the time they do not), but there is also no seeming error on their end, leading to the frustrating experience of not receiving an expected delivery the next day. To date, the exact cause of this is unknown, but it is suspected that the Pharmanet connection is the culprit. See Pharmanet for explanation

Pharmacy Management Systems (PMS)

--norwinu (talk) 10:17, 13 July 2015 (PDT) To my limited understanding, a PMS has the functionality of a POS, in that it is able to place orders from uniPHARM, but it also manages the dispensing and inventory of pharmaceuticals.