Accounting Finance:AMEX Merchant Services

Log on

• Log onto American Express Merchant Services: http://www.americanexpress.com/Canada
• Merchant Services: 1-800-268-9877
• Enter UserID: unipharm
• Enter Password: test123
• Click log in
• If you need to re-set password, the password question is - your favourite city is? vancouver

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Activity Report

• Click view statement (last month's AMEX Activity Report).
• Check the 'Dispute' tab and see if there is any inquiry/chargeback needed to be forwarded to the store.
• Send any inquiries to the store ASAP.

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• Click download if you wish to download to Excel or you may view and sort on screen

1. Click Microsoft Excel
2. Click Download

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1. Click Save
2. Save file to \accounting superserver\common\ar\2008\AMEX Activity Reports
3. Rename file AMEX Activity Statement-013108
4. Click Save
5. Click close

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File Transfer

• View chargebacks and other reports OR
• Click logout