Accounting Finance:Chase Paymentech-Orbital-Import New Order Batch

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Overview

uniPHARM uses Chase Paymentech's Orbital Virtual terminal which is Chase Paymentech's suite of web-based tools for secure acceptance and payment processing at the point of sale and in a card-not-present (CNP) environment. All transactions are processed through an internet browser. Data transmission is protected using the industry-standard Secure Sockets Layer (SSL) protocol with all transmissions encrypted at 128 bits. Sensitive transaction data is secured behind internal layered defenses that prohibit direct access to transaction databases. Users have three options: authorize, authorize and settle or authorize, settle and refund.

Contacts

  • Relationship Manager - Oliver Manram T:416.940.6170, F: 416.940.6026 Oliver Manram
  • Sales Contact – Harry Cho,

|-VP National Sales T:604.872.0303, TF: 877.872.0303, F: 844.364.9210 Harry Cho

Merchant Numbers

  • Visa & MasterCard merchant #810000046231
  • Amex merchant #9323063165

Logging into Chase Orbital

  1. Open your supported web browser
  2. Logo into https://secure.paymentech.com/
  3. Enter your Chase Paymentech user name and click 'Login'
  4. Enter your password and click 'Submit'

Upload New Order Batch

  1. Open Chase-Template superserver.unipharm.local\Accounting\common\AR\Banking\Chase Paymentech\Templates\Chase-Template.xlsx
  2. Save template with new file name (to avoid changing the template)
  3. Click on Batch sheet
  4. Enter User Name (D1)
  5. Enter File Name (E1)
  6. Enter each credit card payment for each row: Amount (I), Profile No. (AB) and Recurring Indicator (BF)
  7. Add new profile to Profiles sheet, if required.
  8. When you have completed all entries, copy and paste (V) (values only) from row 1 to Trailer row (T) to a new blank worksheet. Make sure you copy all columns.
  9. Save file as CSV with the same File Name as E1.
  10. Log into your Orbital Account and click 'Import File'.
  11. If the import is successful, it will be shown as Completed. Note - import could be successful but data is not imported if there are errors.
  12. Click 'Open Batch' and Unmark entries or Settle when you are ready to settle. Do not settle if it is not yet the Settlement date.
  13. Click Settle, check the total which should match your worksheet, click Proceed with Settlement and click Close
  14. Check to see that all transactions are in Open Batch. If the transaction is not shown, check Reporting to determine the error.

Print Confirmations

  1. Check to see that all transactions were uploaded successfully. Click Review, click Summary Query from Query Type drop-down, click Search and click print.

Make sure the Amount total is the same as your batch total.

  1. Click Review, click batch search, click Search, mark batch no, click Batch Details and click print each page.
  2. Attach confirmation reports with original report and file in storage box.


Log Out of Orbital

  1. Click the log out link to log out of Orbital.
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