Information Systems:IBM/Lotus Notes and Domino
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- This document will describe the steps needed to restore deleted email messages from a user's mail file in Lotus Notes. If these instructions are not clear please call IBM.
- Example: A user ( Joe Shmoe ) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.
- Get the backup tape(s) that contains the last backup of the user's NSF file.
- The user needs to identify the date when the data was deleted. Use the previous days tape.
- Load the tape(s) into the autoloader
- Sheila needs to restore the NSF file from the tape, back into the IFS of the Power8.
- Sheila needs to know the path of the file - it should be something like
- /root/domino/maggie/data/mail/joeshmoe.nsf
- That file needs to be copied from the tape to some sort of temp folder on the IFS
- DO NOT RESTORE DIRECTLY INTO THE DOMINO DIRECTORY
- Open the Domino Administrator program on Darren's or Norwin's computer
- File -> Open Database -> BROWSE to the restored NSF file on the temp IFS folder
- Copy the deleted email messages with Ctrl-C
- Use the Domino Administrator to open the users email file that is in the "mail" folder - this should be the mail file with the missing data
- Now paste the messages into whatever folder the user needs them to be in
- Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
- Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
- dbcache flush
- load fixup -F mail/joeshmoe.nsf
- load updall -R mail/joeshmoe.nsf
- load updall -C mail/joeshmoe.nsf
- load updall -X mail/joeshmoe.nsf
- load compact -c -D -i K mail/joeshmoe.nsf
- Now the user can log into Lotus Notes and continue using it with their restored email messages.
- Below are the commands to cleanup everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.
- dbcache flush
- load fixup -F -N Mail
- load updall -R Mail
- load updall -C Mail
- load updall -X Mail
- load compact -c -D -i -K Mail
- Below are the commands to repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.
- tell sched q
- tell CalConn q
- tell RnRMgr q
- dbcache flush
- load fixup -F reservations.nsf
- load updall -R reservations.nsf
- load updall -C reservations.nsf
- load updall -X reservations.nsf
- load compact -c reservations.nsf
- load sched
- load CalConn
- load RnRMgr