Information Systems:Kiwi Syslog

Kiwi syslog exists on the WDS server. It has its maintenance renewal each November through SolarWinds

Current version: 9.6.3

When upgrading: https://documentation.solarwinds.com/en/Success_Center/KSS/Content/KSS_Upgrade_Guide.htm

Steps:

• Downloaded kiwi 9.7.1
• Installation required removal of previous version
• username adminstrator, NewVisionIT
• web access administrator, NewVisionIT2051

How to reset your Kiwi web access user account

This scenario is when you are not able to login due to forgotten credential.

Environment: Kiwi Syslog 9.5;Kiwi Syslog 9.6

On the Kiwi Syslog server:

• ​Stop the services listed below from services interface. (services.msc)

• Kiwi Syslog Server
• UltiDev Web Server Pro
• UWS HiPriv Services
• UWS LoPriv Service

• Run the Web Access installer, default location is specified below.

C:\Program Files (x86)\Syslogd\Setup\KiwiSyslogWebAccess_X.X.X_Setup

• Specify your new Password.
• Select Modify and run through the process.
• Start all the services below.

• ​​​​​​​​​​​​​​​​​​​​​​​​​​​​Kiwi Syslog Server
• UltiDev Web Server Pro
• UWS HiPriv Services
• UWS LoPriv Service

• After it has completed, try to login again with the new password.