Information Systems:VoIP Phone Configuration

Overview

This article discusses the user-facing side of the phone system including deskphones, cordless phones, and headsets.

Administration

Initial Setup

Deskphone Setup (Yealink)

• The first step when configuring a new phone desk phone is to unbox and label the phone to its extension.
• The second step is to determine what port it will be plugged into , meaning which port on which switch it plugs into.
• Tag The port switch port
• Plug the phone into the local port
• Log into 3cx
• Under the phones tab find the new phone by extension
• Hit assign extension
• Use Lan at the office
• Use Interface 192.168.44.2
• Log into the phone interface and set the phone with a static IP? (maybe)

Cordless (DECT) Base and Phone Setup

web link to general setup https://www.3cx.com/sip-phones/manually-provision-yealink-dect/

• unbox the base and handset
• plug the base into switch
• navigate to the 3cx management page
• under the advanced tab select FXS/DECT
• add the base using the mac address to the list of bases already present.
• use the interface 192.168.44.2
• copy the provisioning link provided here in the general tab
• define the extensions in the extensions tab
• navigate to the ip address of the wireless base
• navigate to settings and auto configuration , use the provisioning link copied before in the space for server URL
• confirm, auto provision now.
• to add a phone to a base, press and hold the wifi button on the base until the top light starts to flash, then on the handset select register and they will find each other.

DECT Repeater Setup

• Setting up a repeater requires a dect base, handset that is paired to that base and the repeater itself.
• from a paired handset navigate to settings and put it into repeater mode, choosing the type of repeater.
• the base will automatically reset when the paired handset is put into repeater mode, wait for the base to come online
• connect the repeater to power
• hold down the pairing button on the base until the phone light starts to flash
• press the pairing button on the repeater.
• the dect light should go from red to orange when it finds the base.

There is one repeater in the recieving mezzannine, and one in large down

Firmware updates

The Yealink deskphones and DECT bases require

Supported user configurations

This section discusses the different configurations. The situation has evolved from what was originally 2 basic configurations (office and warehouse employees) due to COVID/WFH.