Information Systems:Barracuda Email Security Service
Barracuda Email Security Service is implemented at uniPHARM to filter incoming mail for spam and viruses. Before reaching our on-premise, MDaemon mail server, sending SMTP server must "go through" Barracuda first, and Barracuda will either deliver, reject, or quarantine the mail depending on custom rules and analysis-based results.
This page is dedicated to outlining the configuration and administration of the Barracuda Email Security Service at uniPHARM.
Daily administration
There are two "administrator" accounts (essentially normal accounts to which all the shareholder addresses are linked). These two correspond to each of our email domains and are used to check and push messages from the shareholder quarantine. The addresses are as follows:
admin@unipharm.com admin@medicinecentre.com
There is nothing special about these accounts other than that they have a lot of email addresses linked to them.
Super Administrator accounts
There are two true administrator accounts:
norwinu@unipharm.com darrenf@unipharm.com
These differ from the staff accounts of the same name. To log in to the superadmin accounts, click 'Administrator login' or navigate there directly via the following URL:
Note: The passwords for these accounts are different from their respective "normal staff account" counterparts.
Notes
In July 2015, a decision was made to allow stores to access Barracuda ESS to administer their own quarantine. Currently, Barracuda ESS accounts have been deployed to the following stores:
Cloudscan outage
On Sepetember 18, 2015, an outage with the Cloudscan service restricted inbound mail delivery for 4 hours. Messages from whitelisted senders were being delivered, but anything that had to be "scored" (which is the function of the Cloudscan component of their antispam service), was deferred. This problem was fixed by the engineers and normal mailflow resumed.