Information Systems:IBM i Help Menu does not work
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Help Does Not Work
Symptoms – when the help key, or ALT-F1, is pressed, the display flashes but returns to the current screen. Sometimes, the session locks.
Correction – go to User Profile Table Maintenance, and press F8 – Maintain General HELP options. This screen should display ->
*PS/480B* User profile HELP options table 10/29/04 16:16:34 ASGD9621
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User profile........ *ALL
Command............. *DFT
Host name........... *DFT
Domain name......... *DFT
Port................ *DFT
Web name............ *DFT
Sub folder name..... *DFT
Document extention.. *DFT
Language............
This is correct; it means no entries have been done. If it does not look like this, and says ‘F10 – Copy record’ on the bottom, then a record has been added. Press F11 twice to delete it, and return to these defaults.
If this isn’t the problem, do a DSPJOBLOG and see if this message is there.
Additional Message Information
Message ID . . . . . . : IWS4010 Severity . . . . . . . : 40
Message type . . . . . : Escape
Date sent . . . . . . : 09/29/05 Time sent . . . . . . : 14:03:20
Message . . . . : Client Access/400 Organizer is already active for device
SHEILAV2.
Cause . . . . . : Attempting to start Client Access/400 Organizer when it is
already active for the device.
Recovery . . . : If you get this message when Client Access Organizer has
not been started, it is possible that the organizer function did not end
properly. Vary the device off and on again from another display device
connected to the same system and try to start the organizer function again.
Press Enter to continue.
F3=Exit F6=Print F9=Display message details F12=Cancel
F21=Select assistance level