Information Systems:Two Pickers Get Same Pick List

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This will work fine until it is time to generate the invoice; then both RF guns will freeze. If this happens when no-one in I.T. is available to fix this, the warehouse can ship one set of items to the customer, with a note saying the invoice will follow, put the second set back on the shelf, and send available information to I.T. Best would be the pick list or order number; at the very least customer number, and at least one item number. The program running on each RF gun needs to be cancelled by I.T. If not available, the guns can be put aside, and the end of day will do it. In that case. The pickers will have to sign on with an alternate user ID.

The items picked but not invoiced will be in location 88 PACKING. To find these, use query on file WHOLOP in library UP1480BFVA, selecting records where field LPLCID equals 'PACKING'.

                                        Display Report                                                            
                                                                        Report width . . . . . :     314  
Position to line  . . . . .                                        Shift to column  . . . . . .         
Line   ....+....1....+....2....+....3....+....4....+....5....+....6....+....7....+....8....+....9....+..
       Whse  Location  Location ID  Item          Batch          First     Oldest            Quantity in   
             zone                                                put away  reception         location      
                                                                 date      date                             
000001 MAI      88      PACKING     02430197                     20141015   20141015               2.000    
000002 MAI      88      PACKING     00527978                     20120410   20141007               2.000    
000003 MAI      88      PACKING     02202927                     20120629   20141020               2.000    
000004 MAI      88      PACKING     02281996                     20140603   20140917               2.000    
000005 MAI      88      PACKING     02202539                     20131011   20140911               2.000    
000006 MAI      88      PACKING     02377695                     20130218   20140813               1.000    
                                                                                                                          
F3=Exit      F12=Cancel      F19=Left      F20=Right      F21=Split      F22=Width 80  
                                      

It is best to do this in the morning before the pickers start working, so that only items on the pick list that has a problem will show here. Items go into this location when the picker picks the last item on the pick list, and go out when the invoice is generated.

Next find the pick list, and see the actual item quantities. Go to the warehouse Picking and Shipping Menu, and selection option 2.

11/14/14  09:26:30    uniPHARM -- PRODUCTION               PLRIQ040/LISTCTL    
                           PLZ - Pick List Status          PRODUCTION  1.00    
Display Order                                  Field      Test Value           
MAIN  By Priority, Sched Dte, S                __________ ____ _________________                              
Limit to:                                  AND __________ ____ _________________                                
Date Range                                 AND __________ ____ _________________                                
CU NOV 12 14 12:01 AM  NOV 14 14  9:26 AM                                      
Carr Stat Zone Group Del Locn   Order   Handler    Customer    Whs Item #      
                                3220950                            02377695    
DT=Details                                                                     
SD=Shipping Documents                              S  #                        
  Carr Zone Group Del Locn   Schedule           Pr h Lin STAT DESC  CUST DESC  

DT ATL OTC/HABA   INTOWN     NOV 14 14  8:05 AM 50 Y   6 fully comp SURLANG ME 
                                                                              
                                                      F21=Srcn Reset           
 F3=Exit   F5=Refresh   F8=More Info   F12=Previous   F24=Srcn Save            
                                                                                

In this case, we know the order number. As there can be multiple pick lists for one sales order, also key in one of the item numbers. Also change the date range to be sure the pick list will be included. Use option DT to see the details.

11/14/14  09:33:11    uniPHARM -- PRODUCTION               PLRIU045/LISTCTL    
                         PLZ - Pick List Details           PRODUCTION  1.00    
                                                                               
Pick List Batch     Consol PL# Customer                                        
3520488     5792627            11306       SURLANG MEDICINE CENTRE PHARM.      
Warehouse Zone Group           Order No                                        
MAI       OTC/HABA             3220950     105-19475 FRASER HWY                
Del Locn   Share? # Lines      Invoice     SURREY                              
INTOWN       Y         6                   BC V3S 6K7                          
                                           Order Date       Cutoff             
Priority Scheduled Carrier                 THU NOV 13 2014  THU  9:05 PM       
   50    ATL Atlas Courier                 Pickup           Date Added         
Scheduled Pickup   Status                   8:05 AM         NOV 13 14 12:11 PM 
NOV 14 14  8:05 AM COMPLETED               Atlas Courier                       
                                                                        O/H  P 
Line  Zone/Locn   Qty   UOM  Item Desription                Item #      Qty  k 
   10 O1 C133        1 EA    IBUPROFEN 400MG CAPLETS        02377695      80 Y 
   20 O1 K042        1 EA    SPECTRO JEL CLEANSER FRAG FREE 02430197      18 Y 
  100 O1 K121        1 EA    NIZORAL SHAMPOO ANTI DANDRUFF  00527978     578 Y 
  220 O1 N420        1 EA    VITAMIN D3 1000IU TAB BIOMEDIC 02202927     182 Y 
  250 O1 P210        1 EA    FERROUS GLUCONATE 300MG TABLET 02281996     387 Y 
  260 O1 R161        1 EA    ACETAMINOPHEN 500MG EX STR TAB 02202539     138 Y 
 
F3=Exit                                                                        
F5=Refresh   F9=Show UPC    F10=Show Size     F12=Previous                     

Notice that these are the same items as are in the PACKING location, but all except for the first one are in PACKING twice. This could mean that it was only picked once. Check this by using the 'location transaction' inquiry program.

*VA/480B*      Location transaction enquiry                  14:45:40 WMR16001 
-------------------------------------------------------------------------------
     Date   Whs Zn Location Item                                Trans. Qty.    
                                                                                
-------------------------------------------------------------------------------
     Date   Whs Zn Location Item                                               
            MAI             02377695_______________________                                           
F1=Shift info                                                                  

Key in the warehouse and the item, then press enter. Press page up to get to the most recent transactions.

*VA/480B*      Location transaction enquiry                  14:45:40 WMR16001 
-------------------------------------------------------------------------------
      Date   Whs Zn Location Item                                Trans. Qty.    
_   11/12/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00     
1   11/13/14 MAI O1 C133     02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 99 SHAROND  02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 99 SHAROND  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00     
1   11/13/14 MAI O1 C133     02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 99 HAMZAS   02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/13/14 MAI 99 HAMZAS   02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00     
1   11/13/14 MAI O1 C133     02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 99 THIDAN   02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/13/14 MAI 99 THIDAN   02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
1   11/13/14 MAI O1 C133     02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 99 THIDAN   02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/13/14 MAI 99 THIDAN   02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/13/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/14/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/14/14 MAI O1 C133     02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/14/14 MAI 99 SHAROND  02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/14/14 MAI 99 SHAROND  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
_   11/14/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00     
_   11/14/14 MAI 88 PACKING  02377695 IBUPROFEN 400MG CAPLETS          1.00-    
--------------------------------------------------------------------------------
      Date   Whs Zn Location Item                                               
             MAI             02377695                                           
F1=Shift info                                                                  

Look at every transaction where the picker has taken something from the shelf.

*VA/480B*      Location transaction enquiry                  14:55:31 WMR16003 
-------------------------------------------------------------------------------
Warehouse........... MAI               Main Warehouse                          
Zone................ O1                OTC                                     
Location ID......... C133                                                      
Item................ 02377695                                                  
                     IBUPROFEN 400MG CAPLETS                                   
Batch...............                   Order reference.....                    
NCC number..........                                                           
Transit balance..... N                                                         
Awaiting QC......... N                 Awaiting costs...... N                  
Loc qty before......     141.00                                                
Transaction qty.....       1.00-                                               
Loc qty after.......     140.00                                                
Inventory event..... RPK1                                                      
Description......... R/F Pick from                                             
Order number........ 3520488                                                   
Order line number...     1                                                     
Date................ 11/13/14                                                  
Time................ 17:20:30                                                  
User................ HAMZAS                                                    

Look at the ‘order number’; which for this type of transaction is actually the pick list number. It is only in one of the pick transactions for the day the problem occurred, therefore one picker picked all six lines, and the other picker only picked five. The question is, how many items were shipped to the customer, and how many were put back on the shelf. To find out, compare the quantity that is actually on the shelf, to what the computer says is in that location (the location balance; not the warehouse balance). If they agree, the item in PACKING was shipped to the customer and should be invoiced. If the shelf is under by the quantity in packing, it should be transferred back to the shelf.

Go to the ASW warehouse dispatch task menu (GO DISPAT), and select option 4 Confirm sales order pick list.

*VA/480B*  Pick list confirmation                   11/14/14 10:45:33 DMR33001 
-------------------------------------------------------------------------------
Pick list number.... 3520488                                                   
Pick consolidation.. _______                                                          
                                                                               
Dispatch date....... 111414                                                    

Key in the pick list number, and press enter

*VA/480B*  Location confirmation                    11/14/14 10:46:30 WMR91001 
           Pick                                                                
-------------------------------------------------------------------------------
List number 3520488         Warehouse MAI                                      
-------------------------------------------------------------------------------
 Line   Item                                 Sugg. qty                         
        Batch                               Actual qty  Zn Location  PA   SN  +
    1   02377695                                  1.00                         
                                                  1.00  88 PACKING             
    2   02430197                                  1.00                         
                                                  2.00  88 PACKING             
    3   00527978                                  1.00                         
                                                  2.00  88 PACKING             
    4   02202927                                  1.00                         
                                                  2.00  88 PACKING             
    5   02281996                                  1.00                         
                                                  2.00  88 PACKING             
    6   02202539                                  1.00                         
                                                  2.00  88 PACKING             
-------------------------------------------------------------------------------
 Line                                                                          
                                                                               
F1=Change batch,loc.    F8=Blank; sugg. qty  F9=Blank; zero  F10=Order         

The ‘actual quantities’ do not agree with the ordered quantities, so have to be corrected. This is where you can change the quantities to match what was actually shipped.

*VA/480B*  Location confirmation                    11/14/14 11:09:02 WMR91001 
           Pick                                                                
-------------------------------------------------------------------------------
List number 3520488         Warehouse MAI                                      
-------------------------------------------------------------------------------
 Line   Item                                 Sugg. qty                         
        Batch                               Actual qty  Zn Location  PA   SN  +
    1   02377695                                  1.00                         
                                                  1.00  88 PACKING             
    2   02430197                                  1.00                         
                                                  1.00  88 PACKING             
    3   00527978                                  1.00                         
                                                  1.00  88 PACKING             
    4   02202927                                  1.00                         
                                                  1.00  88 PACKING             
    5   02281996                                  1.00                         
                                                  1.00  88 PACKING             
    6   02202539                                  1.00                         
                                                  1.00  88 PACKING             
-------------------------------------------------------------------------------
 Line                                                                          
                                                                               
F1=Change batch,loc.    F8=Blank; sugg. qty  F9=Blank; zero  F10=Order         

You can key in the correct quantities (to agree with the pick list) and press either F8 or F9, or I think F10 will fix them.

*VA/480B*  Pick list confirmation                   11/14/14 11:10:41 DMR33004 
-------------------------------------------------------------------------------
Pick list number.... 3520488                                                   
Customer............ 11306       SURLANG MEDICINE CENTRE PHARM.                
-------------------------------------------------------------------------------
  Line    Unit      Qty ord     Qty dsp                    Bch/SN       Bl  P  
  Order   Item                                 Goods type  Commodity code      
    1     EA            1.00        1.00                                N      
3220950   00527978                                                             
    2     EA            1.00        1.00                                N      
3220950   02430197                                                             
    3     EA            1.00        1.00                                N      
3220950   02202927                                                             
    4     EA            1.00        1.00                                N      
3220950   02202539                                                             
    5     EA            1.00        1.00                                N      
3220950   02281996                                                             
    6     EA            1.00        1.00                                N      
3220950   02377695                                                             
-------------------------------------------------------------------------------
F1=Shift info                                                                  

Double check that the quantity dispatched matches the quantity ordered, and that back log is ‘N’, then press enter.

*VA/480B*  Pick list confirmation                   11/14/14 11:11:18 DMR33008 
-------------------------------------------------------------------------------
Pick list number.... 3520488                                                   
Customer............ 11306       SURLANG MEDICINE CENTRE PHARM.                
TOD................. FOB         Free on Board                                 
MOT................. NRA         No Route Assigned                             
-------------------------------------------------------------------------------
  Order Type     Freight     Postage  Insurance   Ins %    Admin fee   Inv fee 
3220950  WO   __________  __________  _________  ______   __________ _________ 
  
F1=Goods marking and curr
                                                     

Press enter again.

The sales order will now be in status 45 ‘ready to invoice’. The green screen pick list confirmation does not cause the ASW direct jobs to process this order, so we will have to do it. Go to the ASW sales tasks menu (GO SALES), and select option 1 Work with sales orders. Then key in the sales order number, and press enter.

 *VA/480B*  Work with sales orders                   11/14/14 11:12:28 DMR30001 
           Header view                                                         
-------------------------------------------------------------------------------
 1=Add  2=Change  3=Copy  4=Delete  5=Display  6=Lines  7=Text  8=Addresses    
11=Order confirmation  12=Pick list  13=Invoicing                              
                                                                               
      Order Customer                 Handler    St OT Ord.date Order value     
6   3220950 11306       SURLANG MEDI EDISO      45 WO 11/13/14          34.59  
__  3220934 12287       OUTREACH PHA EDISO      20 WF 11/13/14         102.37  
__  3220932 10481       MACDONALD'S  EDISO      20 WF 11/13/14          83.57  
__  3220911 10814       PRATT'S COMP ROYF       20 SP 11/13/14          55.62  
__  3220904 12271       SUMMERLAND M EDISO      20 WF 11/13/14          59.40  
__  3220893 12175       PHARMASAVE # CHERYLC    20 SP 11/13/14         182.58  
__  3220870 11787       ROBIN'S PHAR EDISO      20 WF 11/13/14           1.24  
__  3220857 10418       KERRISDALE P EDISO      20 WF 11/13/14          23.96  
__  3220854 10418       KERRISDALE P NORMAM     20 SP 11/13/14           6.14  
__  3220810 11934       20/20 PHARMA EDISO      20 WF 11/13/14          43.23  
__  3220801 11087       UNIPHARM WHO FELIXP     30 IN 11/13/14        2261.64  
                                                                       More... 
      Order Customer                 Handler    St OT Ord date                 
    3220950 ____________             __________ __ __  ______                                                     
F1=Shift info  F2=Item view  F7=Repeat  F8=Move cursor  F10=More options       
F11=View controls                                                              

Key in option 6 to see the lines. Key in option 2 Change for one of the items on the pick list, then press enter until you are back to the sales order header view. Press F5 to refresh; the sales order should no longer show, as the direct jobs will have invoiced it, and changed it to status 60.

Go back to the query display of items in location PACKING.

                                  Display Report                                                            
                                                              Report width . . . . . :     314  
Position to line  . . . . .                               Shift to column  . . . . . .          
Line   ....+....1....+....2....+....3....+....4....+....5....+....6....+....7....+....8....+..
       Whse  Location  Location ID  Item        Batch       First     Oldest       Quantity in   
             zone                                           put away  reception    location      
                                                            date      date                             
000001 MAI      88      PACKING     02430197                20141015   20141015          1.000    
000002 MAI      88      PACKING     00527978                20120410   20141007          1.000    
000003 MAI      88      PACKING     02202927                20120629   20141020          1.000    
000004 MAI      88      PACKING     02281996                20140603   20140917          1.000    
000005 MAI      88      PACKING     02202539                20131011   20140911          1.000    
                                                                                                                               F3=Exit      F12=Cancel      F19=Left      F20=Right      F21=Split      F22=Width 80  

We are left with the duplicate picking – which may or may not including item 02377695; depending on whether or not you confirmed shipment of it.

Go into either location balance inquiry –

*VA/480B*  Location balance enquiry                 11/14/14 11:50:12 WMR15001 
-------------------------------------------------------------------------------
  Whs Zone Location  Batch               Tr  QC  AC     Hld Unit       On hand 
  Item                                                                         
  MAI * O1 K042                                             EA              18 
  02430197 SPECTRO JEL CLEANSER FRAG                                           
  MAI   88 PACKING                                          EA               1 
  02430197 SPECTRO JEL CLEANSER FRAG                                           
-------------------------------------------------------------------------------
  Whs Zone Location Batch         Item                                    NCC  
  MAI                             02430197                                     
  Order ref    Hld                                                             
                                                                               
F1=Shift info                                                                  
                                                                               

Or item display in InfoNet –

Websmart-6.jpg

Items have to be transferred from PACKING back to the shelf locations. Go to ASW inventory handling tasks (GO INVHAN), and select option 3 Enter location movements.

*VA/480B*  Location movements entry                 11/14/14 11:57:42 WMR71001 
-------------------------------------------------------------------------------
Whs Item                                Batch           Quantity               
MAI 02430197                                                1.00               
From zone/location 88 PACKING    To zone/location O1 K042                      
MAI 00527978                                                1.00               
From zone/location 88 PACKING    To zone/location O1 K121                      
MAI 02202927                                                1.00               
From zone/location 88 PACKING    To zone/location O1 N420                      
MAI 02281996                                                1.00               
From zone/location 88 PACKING    To zone/location O1 P210                      
-------------------------------------------------------------------------------
Wh  Item                                Batch           Quantity               
MAI 02202539                                                    1              
F.Zone F.Location  T.Zone T.Location    NCC no   Tr  Hld  Order ref  Line      
  88    PACKING      O1    R161                   N   N     _______ _____                  

Transfer all items from packing to the shelf location (picking not overflow) you see in either location balance inquiry or InfoNet. Refresh the screen after each transfer to check accuracy. When you are done, go back to the query display of items in location PACKING – there should be none; or perhaps just current activity.