Customer Service:Customer Application
Overview=
A customer is an organization that uniPHARM believes will benefit from the goods and services offered by the company. A customer could fall into one of the three initial customer types:
- Existing customer - consists of customers who have purchased or Otherwise used uniPHARM's goods or services, typically within the last 2 years. There are 3 customer groups:
- Shareholders (has purchased a share with uniPHARM)
- Associated members (has not purchased a share but is generally given shareholder pricing)
- Customers (has not purchased a share and has only customer pricing)
Shareholders represent the best market for future sales. They are required to be compliant (they must purchase all pharmaceuticals with uniPHARM). After customer service has obtain the customer application, the shareholder approval and orientation process will be completed by the General Manager and the Manager, Finance.
Former Shareholders or Customers - consists of those who have formerly had relations with uniPHARM typically through a previous purchases. Since they have been inactivated, they are required to fill out a new customer application. If they are approved and there is no change in ownership or principals, the Finance department may re-activate the existing account.
Potential Customers - consists of those who have yet to purchase but possess what uniPHARM believes are the requirements to eventually become Existing Customers. The requirements to become a customer include meeting daily order minimums, location, type of business and financial means.
Email Application Form
- Email application form to potential customer Customer Application. Screen potential customer prior to emailing customer application to ensure the potential customer is able to meet our terms and conditions. Also check to make sure they do not have an existing account.