Information Systems:Modifications to Sales Order Processing

Sales orders can be received through email, FTP, or Web Orders, and are processed by IOP (Inbound Order Processing). This uses EDI processing built in to get the orders into ASW. We can also receive orders via fax or phone, which are manually keyed into ASW; usually by customer service.

However the order is received, it runs through ISS (Item Substitution System) to see if there are any automatic substitutions for this item, CPR (Customer Product Restrictions) to see if this customer is allowed to buy this item, and CCP (Customer / Contract Pricing) to calculate the price of this item for this customer.