Information Systems:IBM/Lotus Notes and Domino

Overview

IBM Domino is the server software that is paired with IBM Notes, which is the client software. Domino is a collaborative email calendaring address booking platform that can also act as a database, application or web server. uniPHARM only uses the email, calendar, address book, iNotes webmail and Traveler functions. Support is provided by IBM and the yearly renewal is during the month of May.

How-tos

Restore deleted email messages from a user's mail file in Lotus Notes.

Example: A user (Joe Shmoe) opens Lotus Notes and deletes some or all of their email messages from the inbox or a different folder.

Get the backup tape(s) that contains the last backup of the user's NSF file.
The user needs to identify the date when the data was deleted. Then use the tape dated one day prior to this date.
Load the tape(s) into the autoloader.
Sheila needs to restore the NSF file from the tape, back into the IFS of the Power8.
Sheila needs to know the path of the file - it should be something like: /root/domino/maggie/data/mail/joeshmoe.nsf
That file needs to be copied from the tape to some sort of temp folder on the IFS

DO NOT RESTORE DIRECTLY INTO THE DOMINO DIRECTORY

Open the Domino Administrator program on Darren's or Norwin's computer
File -> Open Database -> BROWSE to the restored NSF file on the temp IFS folder
Copy the deleted email messages with Ctrl-C
Use the Domino Administrator to open the users email file that is in the "mail" folder - this should be the mail file with the missing data
Now paste the messages into whatever folder the user needs them to be in
Now we go the the server console in the Domino Administrator program and issue the following commands - substitute the example name with the actual user's name
Enter in the following order, remember case matters and wait for the console to tell you that the command was finished before entering the next one.
dbcache flush
load fixup -F mail/joeshmoe.nsf
load updall -R mail/joeshmoe.nsf
load updall -C mail/joeshmoe.nsf
load updall -X mail/joeshmoe.nsf
load compact -c -D -i K mail/joeshmoe.nsf

Now the user can log into Lotus Notes and continue using it with their restored email messages.

Clean up everyone's mail file - all users must be logged off. Don`t do this unless you absolutely have to.

dbcache flush
load fixup -F -N Mail
load updall -R Mail
load updall -C Mail
load updall -X Mail
load compact -c -D -i -K Mail

Repair the shared calendar and or the Rooms and Resources database in Domino. Don`t do this unless you absolutely have to.

tell sched q
tell CalConn q
tell RnRMgr q
dbcache flush
load fixup -F reservations.nsf
load updall -R reservations.nsf
load updall -C reservations.nsf
load updall -X reservations.nsf
load compact -c reservations.nsf
load sched
load CalConn
load RnRMgr

Create A New Lotus Notes User

Go to \\superserver\tech\common\domino\registrations
Copy any text file with a person’s name into a new text file with the new person’s name
Open the new text file and replace the existing names and addresses with those for the new person – the semi colons represent empty fields so don’t mess them up
Save that new text file
Open the Domino Administrator program
Make sure you are looking at the “People And Groups” tab
On the top right side of the window expand the “Tools” button
Expand the “People” button that appears below the Tools button
Click on “Register”
The password is ashes ( Stephen Aberle made that password )
Click the “Import Text File” button and navigate to the saved text file in step 4
Put a checkmark in the Advanced option on the left side of the Registration window
Click the Password Options button and make sure that there is a checkmark next to “Set Internet Password”
Don’t change the slider for password quality unless there is a tiny bomb icon next to the person’s name in the table
Click OK on the Password Options window
Make sure there is a checkmark for “Enable roaming for this person” and for “Create a Notes ID for this person”
Make sure that the correct first and last name are displayed
The “Explicit policy” should be none available
Click on the Mail tab on the left side of the Registration window
The mail file template needs to be “Mail (R9)”
The Mail file owner access needs to be changed to Manager
The quota and quota warning amounts can be changed IF needed otherwise leave at the default numbers
Click the green checkmark after each setting change
Click on the ID Info tab on the left side of the Registration window
Make sure that there is a checkmark for “In Domino Directory” and for “In File”
Make sure that the path for saving the ID file on the Superserver is valid ( it is by default )
Click on the Groups tab on the left side of the Registration window and make sure that the new person is assigned the correct groups
Click the green checkmark to save those changes
Repeat steps 13 to 28 if there are multiple people in the imported text file from step 11
Click the Register All button and wait for the process to finish
Click OK and then DONE when the process is finished

Set up Lotus Notes

Install Lotus Notes on computer in multi-user mode IT Dept completes this step
Log into Windows using the persons profile, example joes ( Joe Shmoe) and the assigned password
Double-click on the Lotus Notes icon on the desktop
On the first grey window that appears, click the "Next" button
In the top white field, type in your full name, example Joseph Shmoe John Doe Jane Smith
In the bottom white field, type in the following exactly maggie/UPH
Make sure that there is a checkmark next to "I want to connect to a Domino server"
Click the "Next" button
Make sure that "maggie/UPH" is in the top white field
The pull down menu that says "Select a network type" click the down arrow and then click on TCP/IP
In the bottom white field type in the following exactly maggie.unipharm.local
Type in your Lotus Notes password and allow the program to download your email from the server
A small box should appear with prompting you to pick a location, always click on "Office" and then click OK
The program will then show one more small box letting you know that Lotus Notes setup is complete, click OK

Overnight Maintenance Conducted Within Domino

Domino has internal programs that it runs either automatically or on a schedule to maintain files for users. The Catalog program runs at 12:10AM each night for 3 minutes and this keeps track of where all database files are located within the Domino server. The Compact program runs at 12:30AM each night for about 20-25 minutes and only recovers empty space within mail files, it does not compress them because that would take a lot longer than 25 minutes. The Statlog program runs at 1:40AM each night for 1 minute and updates usage statistics for all databases within Domino. The Updall program runs at 1:50AM each night and rebuilds the indexes for all non-mail-related databases which takes about 10 minutes. The Domino server is then commanded to do a graceful shutdown at 3AM for backups, and then commanded to restart at 5:10AM. When the Domino server does restart, the Fixup program is run and that rebuilds all the indexes of mail related files which takes up 10 minutes.

The OMS Agent (TELL AMGR RUN "OMSMAIL.NSF" 'OMS3-4') runs every 7 minutes from the time the Domino server starts to when it shuts down. This agent program takes OMS data and creates an email from it to be sent outbound. The emails are usually order confirmations but do include item catalogues and other weird documents.

Give User The Ability To Email All Shareholders

Open the Domino Administrator client
Click on the Configuration tab
Expand "Messaging" on the left pane and click on "Messaging Settings"
Click "Edit Messaging Settings"
Navigate to "Restrictions And Controls" tab and then the