Accounting Finance:Chase Paymentech-New Merchant

Overview

uniPHARM uses Chase Paymentech's as our credit card processor. Only shareholders are eligible to join our Chase Paymentech chain. All credit card and interact deposits must be deposited to uniPHARM in order to qualify to receive a free terminal. All supplies with the exception of the first case are paid by the merchant but can be ordered from uniPHARM. It will take at least 10 days to set-up the new merchant number and ship the terminal(s) to the merchant.

Contacts

• Relationship Manager - TBA
• Sales Contact – Harry Cho, VP National Sales T:604.872.0303, TF: 877.872.0303, F: 844.364.9210 Harry Cho
• Chase Helpdesk: T: 1-800.265.5158
• Toronto Customer Service: Tor-CanadaCustomerService@chasepaymentech.ca

Logging into Chase Orbital

1. Open your supported web browser
2. Logo into http://rol.paymentech.com/
3. Enter User Name
4. Enter Password and click 'Secure Login'

New Merchant Form

1. Forward a Chase Merchant Form to the new merchant Chase Merchant Form
2. When the merchant has returned the completed form, forward form to Chase Relationship Manager.
3. When the merchant account has been set-up, the Relationship Manager will email you the Merchant Number.
4. If the merchant wishes to have AMEX, you will need to fill out an AMEX form and fax cover sheet to obtain a new AMEX merchant number AMEX Chain Addition Form AMEX Fax Form
5. When you receive an email from AMEX, forward AMEX Merchant number to the Chase Relationship Manager (ask Chase to confirm that the AMEX merchant number has been programmed onto the new terminal)

Update Internal Records

1. Goto UWD Extensions/70 Bank EDI and press F7
2. Press F6 to add new record and add record for all payment types (note: the AMEX also has the Chase Merchant Number)