Information Systems:WebSmart Cannot Load Record for Maintenance
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If, when a user tries to go into a maintenance program in InfoNet, the record isn't displayed, it could be a record lock. The programs open the files in update mode, which means they have to be able to get an exclusive lock.
Go into WRKACTJOB, and look at the CGI jobs for the http servers (subsystem QHTTPSVR).
Work with Active Jobs BART
10/27/15 11:01:23
CPU %: .0 Elapsed time: 00:00:00 Active jobs: 508
Type options, press Enter.
2=Change 3=Hold 4=End 5=Work with 6=Release 7=Display message
8=Work with spooled files 13=Disconnect ...
Current
Opt Subsystem/Job User Type CPU % Function Status
__ QHTTPSVR QSYS SBS .0 DEQW
__ WEBINTER QTMHHTTP BCH .0 PGM-QZHBMAIN SIGW
__ WEBINTER QTMHHTTP BCI .0 PGM-QZSRLOG SIGW
__ WEBINTER QTMHHTTP BCI .0 PGM-QZSRLOG SIGW
__ WEBINTER QTMHHTTP BCI .0 PGM-QZSRHTTP SIGW
__ WEBINTER QTMHHTTP BCI .0 PGM-QZSRHTTP DEQW
__ WEBINTER QTMHHTP1 BCI .0 PGM-QZSRCGI LCKW
__ WEBINTER QTMHHTP1 BCI .0 PGM-QZSRCGI TIMW
__ WEBINTER QTMHHTP1 BCI .0 PGM-QZSRCGI TIMW
__ WEBINTER QTMHHTP1 BCI .0 PGM-QZSRCGI TIMW
__ WEBINTER QTMHHTP1 BCI .0 PGM-QZSRCGI TIMW
Parameters or command
===> __________________________________________
F3=Exit F5=Refresh F7=Find F10=Restart statistics
F11=Display elapsed data F12=Cancel F23=More options F24=More keys
Check for a status of LCKW (lock wait). If found, use option 5 'Work With' on that line, 12 'Work With Locks', F10 'Display Job Record Locks', 5 'Display member record locks'