Accounting Finance:AMEX Merchant Services

Log on

• Log onto American Express Merchant Services: http://www.americanexpress.com/Canada
• Merchant Services: 1-800-268-9877
• Enter UserID: unipharm
• Enter Password: test123
• Click log in
• If you need to re-set password, the password question is - your favourite city is? vancouver

Activity Report

• Click view statement (last month's AMEX Activity Report).
• Check the 'Dispute' tab and see if there is any inquiry/chargeback needed to be forwarded to the store.
• Send any inquiries to the store ASAP.

• Click download if you wish to download to Excel or you may view and sort on screen

1. Click Microsoft Excel
2. Click Download

1. Click Save
2. Save file to \accounting superserver\common\ar\2008\AMEX Activity Reports
3. Rename file AMEX Activity Statement-013108
4. Click Save
5. Click close

File Transfer

• View chargebacks and other reports OR
• Click logout