Accounting Finance:Print Credit Notes (Returns)

Overview

VA Menu

• Enter 50 for Warehouse Menu
• Click enter

Main Menu

• Enter 16 for Returns Menu
• Click enter

Returns Menu

• Enter 20 for Work with sales orders
• Click enter

Work with Sales Orders

• Enter your Handler name
• Click enter
• Enter 13 on the first record for invoicing
• Click enter

Invoice Printout

• Enter 1 and (your handler name) under Handler (this will allow you to print all credit notes under your handler name)
• Remove 1 and order number
• Click enter

• Click enter at next panel

Print Control

• Change printer queue RTNCOPIER or PRT01 (if you do not want to print)
• For narcotic credit notes only - change number of copies 2
• Click enter
• NARCOTIC ONLY - attach one copy of narcotic credit note to backup documentation and forward to Gauss (manual invoice) tray for scanning

Returns Menu

• Separate credit notes by shareholder or customer
• Place shareholder credit notes in store’s mail slot
• All customer credit notes are to be either emailed or faxed
• Enter 22 for Invoice (credit note) enquiry
• Click enter

Email/Fax Customer Copy

• Enter credit number or
• Order number (generated after order is created during returns)
• Click enter

Invoice Enquiry

• Click F7 to create invoice copy

Create invoice copy

• Do not print - leave as N
• Click enter on highlighted Print field to move to email/print screen

Doc Distribution Selection

• Enter TO (to send to) next to the contact name
• Click F7 to save
• Click F10 to send

Cover Page Edit

• Enter Message Text
• Click enter to create this Cover Page
• Click F10 to Send Document

Return Back to VA Menu

• Click F12 until you reach the VA (Validation) Menu
• Enter 1 for UWD Extensions
• Click enter

Master Menu

• Enter 12 Doc - Doc Distrib
• Click enter

DOC - Document Distribution

• Enter 1 Document Distribution History

===Distribution History Screen

• Enter Document ID (credit note doc #)
• Click enter
• Enter EC to Edit Cover page (if required)
• Click enter

Cover Page Edit

• Enter any changes
• Click enter to update this Cover Page
• Click F3 to move back to previous panel

Distribution History Screen

• Enter RS to resend
• Click enter
• Click enter to continue

View Distribution Details

• Make any changes such as email to another recipient
• Click enter

• Enter any changes on the Cover Page Edit
• Click enter to update the Cover Page
• Click F10 to Send the Document

• Click F10 to send the Document
• A message appears "Document has been Send"
• Click F12 to move back to previous panel