Information Systems:ASW Alert Management
ASW
Setup User
User Profile
Go into ‘User Profile Table Maintenance’ and select the user. Press F2 Client.
*VA/480B* User profile table maintenance 11/12/04 15:42:26 EDSD01201
Assign client
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User................ SHEILAV Sheila Veness
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1=Activate 2=Change 4=Inactivate 6=Include 7=Exclude
Client type Description Send Active I/E
ANALYSER Analyser N N
2 E-MAIL E-MAIL Y N
SMS SMS via E-mail Y N
5250 IBM 5250 session N N
Change the E-MAIL client using option 2.
*VA/480B* User profile table maintenance 11/12/04 15:44:15 EDSD01701
Client parameters
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User................ SHEILAV Sheila Veness
Client type......... E-MAIL E-MAIL
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2=Change 4=Delete 5=Display
Parameter Description Value
2 10 E-MAIL address (*MAIL=)
Change the E-MAIL Address using option 2.
*VA/480B* User profile table maintenance 11/12/04 15:46:12 EDSD01704
Client parameters
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User................ SHEILAV Sheila Veness
Client type......... E-MAIL E-MAIL
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Parameter number.... 10
Description......... E-MAIL address (*MAIL=)
*MAIL=sheilav@maggie.unipharm.com
Key in the user’s email address in this format. It must start with *MAIL= and must have the mail server name (Maggie) in the address.
*VA/480B* User profile table maintenance 11/12/04 15:42:26 EDSD01201
Assign client
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User................ SHEILAV Sheila Veness
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1=Activate 2=Change 4=Inactivate 6=Include 7=Exclude
Client type Description Send Active I/E
ANALYSER Analyser N N
1 E-MAIL E-MAIL Y Y
SMS SMS via E-mail Y N
5250 IBM 5250 session N N
Active email alerts for this user using option 1.
Activate Users
GO AMTSET “Alert Management System Setup Tasks”.
*VA/480B* Alert Management System Setup Tasks 11/12/04 16:04:04 AMTSET
Select one of the following: Application SoftWare
Release: XX1:480
1. Work with event types
2. Work with roles
3. Work with subscriptions
4. Work with client types
5. Work with event codes
6. Work with AMT users
7. Work with error log
8. Work with data queue routines
Selection or command (C) IBS 1989-2002
===> 6_______________________________________________________________
F3=Exit F4=Prompt F9=Retrieve F12=Cancel
F13=Information Assistant F16=AS/400 main menu
Option 6 Work with AMT users.
*VA/480B* Work with AMT - users 11/12/04 16:05:25 EDSD01401
All
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1=Activate 2=Inactivate
User Description Active
RETURNS Returns Group Y
RICKP Rick Page Y
1 ROSEP Rosetta Page
ROYF Roy Freedman Y
RUBYS Ruby Shergil Y
User
F1=Active F7=Repeat F8=Move cursor
Activate the user with option 1.
Setup Event
GO AMTSET “Alert Management System Setup Tasks”.
*VA/480B* Alert Management System Setup Tasks 11/12/04 16:04:04 AMTSET
Select one of the following: Application SoftWare
Release: XX1:480
1. Work with event types
2. Work with roles
3. Work with subscriptions
4. Work with client types
5. Work with event codes
6. Work with AMT users
7. Work with error log
8. Work with data queue routines
Selection or command (C) IBS 1989-2002
===> ______________________________________________________________________
F3=Exit F4=Prompt F9=Retrieve F12=Cancel
F13=Information Assistant F16=AS/400 main menu
Activate Event
Option 1 Work with Event Types. This will show a list of all events. Use option 2 to change one.
*VA/480B* Work with event types 11/12/04 16:34:27 EDSD00101
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1=Add 2=Change 4=Delete 5=Display 7=Translate 10=Parameters 11=Actions
12=Senders 13=Receivers
Event Description Active
_ MORDRE2PRO M-order rel,date changed/PRO
_ MORDRE2SAL M-order rel,date changed/SAL
_ MORDRE3SAL Sales order ready for confirm.
_ MORDSTAPRO M-order delayed/linked project
_ MORDSTARTE M-order delayed
_ MORDSTASAL M-order delayed/linked sales
2 NAMEBASDTA Maintain name file basic data
_ NEWITEMCRT New Item Created Y
_ ORDERMARGN Margin on total order differs
_ PARRECPUOL Partial recep of purch line Y
_ PARTSOCONF Partial sales ord confirmation
_ PPRCDEVAVG Purchase price dev average
More...
F7=Repeat F8=Move cursor
The only field we will change on this screen is ‘Active Y or N’.
*VA/480B* Work with event types 11/15/04 10:24:37 EDSD00104
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Event type.......... NAMEBASDTA
Description......... Maintain name file basic data
Active.............. Y
Driver program...... EDSR370
Data queue routine.. AMTRDR
Number of parameters 6
Hold limits......... N
Hold filters........ N
Valid for hours..... ¬¬_____
Alert header text... Customer/Supplier nbr: &P01 has been created
Use create API...... EDSR020
Restart possibility. Y
Assign Receivers
To see which users will receive an alert for this event, use option 13. This will list ‘Roles’. Press F1 to list users instead.
*VA/480B* Work with receivers 11/15/04 10:04:38 EDSD00701
Users All
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Event type.......... NAMEBASDTA Maintain name file basic data
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1=Activate 4=Deactivate
Receiver Description Active
_ MELQUIADEM AD Melquiades Manzon
_ MITAP AD Mita Parmar
_ MOHAMMEDR AD Mohammed Rafic
_ MUHAMMADS AD Muhammad Shaikh
1 NANCYN Nancy Ng Y
_ NAVINA Navin Autar
_ NAVNEETD AD Navneet Dhanda
_ NELSONM Nelson Manansala
_ NORMAM Norma Merrells
_ PARMJITG AD Parmjit Gahir
_ PAULAE Paula Enge
F1=Roles F2=Active F8=Move cursor
Use option 1 to active a receiver.
Exclude Senders
The event used in this example is one that will be constantly happening, so the receivers will be inundated with alerts. This can be reduced by setting up the event so that the person whose job it is to maintain the name file does not generate alerts.
To see which users will not generate an alert for this event, use option 12.
*VA/480B* Work with senders for events 11/15/04 10:16:51 EDSD00601
Users All
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Event type.......... NAMEBASDTA Maintain name file basic data
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1=Activate 4=Inactivate
Sender Description Inactive
_ MELQUIADEM AD Melquiades Manzon
_ MITAP AD Mita Parmar
_ MOHAMMEDR AD Mohammed Rafic
_ MUHAMMADS AD Muhammad Shaikh
4 NANCYN Nancy Ng Y
_ NAVINA Navin Autar
_ NAVNEETD AD Navneet Dhanda
_ NELSONM Nelson Manansala
_ NORMAM Norma Merrells
_ PARMJITG AD Parmjit Gahir
_ PAULAE Paula Enge
F2=Inactive F8=Move cursor
Use option 4 to deactivate a sender.
All users except those specifically excluded will send (or generate) alerts. No users except those specifically included will receive alerts.
Setup Actions
When a user receives an alert, they can also be presented with a list of steps they should perform, or ‘Actions’.
To see the actions that have been set up for an event, use option 11.
*VA/480B* Work with actions 11/15/04 10:39:10 EDSD00301
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Event type.......... NEWITEMCRT New Item Created
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1=Add 2=Change 4=Delete 5=Display 7=Translate 8=Parameters
Action Description Type Pgm call
2 MESSAGE A new item was created 2
F7=Repeat F8=Move cursor
To work with the detail of this action, use option 2.
*VA/480B* Work with actions 11/15/04 10:39:57 EDSD00304
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Event type.......... NEWITEMCRT New Item Created
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Action.............. MESSAGE
Description......... A new item was created
Action proposal..... This is an information message that indicates a new item
was created. If the item, or its allocation are invalid, please consult with
Business Intelligence or the manager of the Buying Dept.
Type................ 2
Allowed for client<. 1
Pgm to call before.. DMR001 Work with items startup
Command............. CALL PGM(DMR001)___________________________________________
Pgm to call......... ______
Command............. ___________________________________________________________
Pgm to call after... ______
Command............. ___________________________________________________________
This action will put the user into item maintenance, where they can review the new item to be sure everything was set up correctly. (Ideally, more actions will be setup here for the extensions as well; particularly CCP.)
Technical Reference
For more information, particularly for changing for creating the events themselves, see the ‘Alert Management Setup Guide’.
User Actions
Receive E-Mail
The user will first get an e-mail message alerting them to the event.
View Alerts
It will give them minimal information, but will be the trigger to look at their alerts in ASW. To do that, either key in GO AMT, or select ‘Alert Management’.
*VA/480B* Alert Management System 11/15/04 11:11:32 AMT
Select one of the following: Application SoftWare
Release: XX1:480
1. Work with AMT messages
3. Work with event types
Selection or command (C) IBS 1989-2002
===> ______________________________________________________________________
F3=Exit F4=Prompt F9=Retrieve F12=Cancel
F13=Information Assistant F16=AS/400 main menu
When a user selects menu option 1 to look at their alerts, this is what they will see.
*VA/480B* Work with messages 11/15/04 10:31:31 EDSD25001
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User................ SHEILAV Sheila Veness
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1=Accept 2=Deny 4=Delete 5=Display 6=More info 7=Actions
Event Text
_ PURORDLREC Purch order 8000026 line 10 is received
_ PURORDLREC Purch order 8000030 line is received
6 NEWITEMCRT Item number 02000032 has been created, by NANCYN
_ NEWITEMCRT Item number 02000040 has been created, by NANCYN
F7=Repeat
Display More Information
They will first use option 6 to display more information.
*VA/480B* Work with messages 11/15/04 10:45:51 EDSD25005
More information
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User................ SHEILAV Sheila Veness
Event type.......... NEWITEMCRT New Item Created
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Text
Item 02000032
Responsible NANCYN
Item group 99999
Created by NANCYN
Perform Actions
They will then use option 7 to see the actions.
*VA/480B* Work with message actions 11/15/04 10:47:29 EDSD25101
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Event............... NEWITEMCRT New Item Created
Item number 02000032 has been created, by NANCYN
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5=Display 6=Perform action 8=Parameters
Action Text Type
6 MESSAGE A new item was created 2
Option 6 will perform the action, which in this case is item maintenance. Upon completion, the user will be prompted to remove this alert.
*VA/480B* Work with message actions 11/15/04 11:13:22 EDSD25101
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Event............... NEWITEMCRT New Item Created
Item number 02000032 has been created, by NANCYN
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5=Di ________________________________________________________________
| Update message status 11/15/04 11:14:48 EDSD25105 |
Ac | -------------------------------------------------------------- |
6 ME | OBS| Message status will be updated, |
| this will remove the message from Your mailbox| |
| |
| If You would like to keep it, |
| change the input field below to code for No. |
| |
| |
| Update status........ Y |
| |
|________________________________________________________________|
Remove Alert
If there are no actions defined for the event, use option 1 to accept and remove the alert.