Pharmacy Services:Stericycle-Customer Stericycle

Overview

Stericycle provides a pick up and disposal service for Sharps Biohazard Waste Materials.

This service to a benefit to all shareholders at no addition cost.

Account Set Up

• All new accounts are to be set up on a “Call for Pick Up” service.

• Unipharm will provide the pharmacy with a 43L Sharps Container at no charge. (item #02217552)

• Request the buyer Eliza [1] to enter a "no charge" sales order for item #02217552.

• Advise the store to call Stericycle for pick up when their container is close to being full as it will take approximately 1-2 weeks for pick up service.

• The store will also have to cancel their existing account with Stericycle (if they have one) but only the account for the Sharps pick up not their Medication Returns pick up account with them.

• Email Alan Adam [2] with the store name, address, phone and contact person and ask they be added to the Unipharm account.

Example:

''Hi Paul,

Could you please add this new location to our account. Please set this locations up as a "call for pick-up service".

King George Medic Pharmacy ''102 - 14333 104th avenue Surrey, BC V3T 0E1''

Contact

• Paul Kalinin | Sales Executive SQ - British Columbia

Stericycle Healthcare Compliance Solutions | Canada

Toll Free Ontario: 1-866-836-6660 x8545 Direct: 905-595-8545 Fax: 1-888-467-2176

Email:paul.kalinin@stericycle.com[3]

• Pick up service:

Call 1-866-836-6660 and Prompt 2 for Customer Service. For stores that are in the lower mainland, they can call 604-552-1011 ext. 203.

Addition information

• Sharps disposal stickers are available at upon request at no charge.
  • The stickers are located on the mezz upstairs in a box labeled MC disposal stickers.
  • Send one bundle (approx. 25 stickers) to the store.
  • Send old logo stickers until stock is depleted then send new logo stickers.
• Pick up is only for consumer waste – not doctor office disposal
• Put customer returned smaller sharps containers into the 43L box.
• Any type of plastic container is ok to put in the bin (no glass)
• Also partly used injection syringes/needles in containers are ok
• The 43L Box comes with the plastic bag insert inside the box (some stores miss this because it is shipped as a flat cardboard box)
• The store must purchase the smaller customer sharps containers from uniPHARM and not Stericycle.
• Stericycle will drop off a new 43L box at the same time as the disposal pick up.
• The smaller containers are to be purchased from Unipharm. If the store receives the smaller containers from the driver they will be billed for them accordingly.
• The stores must have their own store account set up for the following services:

1. White Pail pick up (store compounding items)
2. Blue Pail pick up (customer rx returns)

• The Sharps pick up (43L or 85L boxes) is to be charged to uniPHARM account #7010188 indicating their store number (e.g. 99)
• Best to schedule pails/boxes to be picked up at different times to make sure they are billed to the correct accounts.

Special Instructions for Stores that don't have stericycle service due to location

• Stericycle does not provide Sharps pick up service on Bowen Island or Pender Island or to Sun Peaks so the pharmacy will call uniPHARM for and return authorization number and return their items to uniPHARM for disposal.
• Issue R/A number for return and send the store a 43L Sharps Container at No Charge (item #02217552) uniPHARM expense.
• Stericycle will pick up from Unipharm for disposal.

Tracking

• All charges are recorded on the MC Store expenses spreadsheet from the Stericycle invoices (use the current year) Store Expenses.