Difference between revisions of "Customer Service:FYI"
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==Customer Complaints== |
==Customer Complaints== |
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| − | When creating |
+ | When creating Hotlines for Customer Complaints, please use the following problem codes and forward to the appropriately person: |
#MDC (Medical Device Complaint) - forward Hotline to ROYF (Roy Freedman) |
#MDC (Medical Device Complaint) - forward Hotline to ROYF (Roy Freedman) |
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#OPC (OTC Product Complaint) - forward Hotline to JOHNT (John Targett) |
#OPC (OTC Product Complaint) - forward Hotline to JOHNT (John Targett) |
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Revision as of 11:16, 14 March 2017
Customer Complaints
When creating Hotlines for Customer Complaints, please use the following problem codes and forward to the appropriately person:
- MDC (Medical Device Complaint) - forward Hotline to ROYF (Roy Freedman)
- OPC (OTC Product Complaint) - forward Hotline to JOHNT (John Targett)
- PPC (Pharmaceutical Product Complaint) - forward Hotline to JOHNT (John Targett)