Difference between revisions of "Customer Service:FYI"

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*Customer Returns to Inmar (see Customer Returns-Inmar or direct to manufacturer for information for customer who cannot return narcotics/controlled drugs to uniPHARM but might be able to return to Inmar or manufacturer)
 
*Customer Returns to Inmar (see Customer Returns-Inmar or direct to manufacturer for information for customer who cannot return narcotics/controlled drugs to uniPHARM but might be able to return to Inmar or manufacturer)
 
[[User:Cherylc|Cherylc]] ([[User talk:Cherylc|talk]]) 09:59, 12 April 2017 (PDT)
 
[[User:Cherylc|Cherylc]] ([[User talk:Cherylc|talk]]) 09:59, 12 April 2017 (PDT)
*BGP Pharma product are not returnable after expiry
+
*BGP Pharma products are not returnable after expiry
 
[[Category:Customer Service]]
 
[[Category:Customer Service]]

Revision as of 10:02, 12 April 2017

  • Naloxone Kits and Harm Reduction Program (we do not have but see link to direct any inquiries)

Toward the Heart

Nancyn (talk) 10:23, 27 March 2017 (PDT)

  • Effective April 01, 2017, the following item/markup classes will be changing - these changes only effect pricing in Alberta (the effective markup will now be 10.21%)
Current 	New
RX 2/9.695	RX 2/10.21
RX 5/9.695	RX 5/10.21
RX 8/9.695	RX 8/10.21

Nancyn (talk) 10:57, 17 March 2017 (PDT)

  • Updated Order cut-off - we have extended the RX cut-off time to 5PM for BC other areas (Interior, PG, Northern). No change to Metro Vancouver, Vancouver Island, Alberta or Yukon.

Nancyn (talk) 09:25, 15 March 2017 (PDT)

  • Customer Complaints (see Customer Complaint for new procedure for entering Hotlines for Customer Complaints)

Nancyn (talk) 17:39, 14 March 2017 (PDT)

  • Customer Returns to Inmar (see Customer Returns-Inmar or direct to manufacturer for information for customer who cannot return narcotics/controlled drugs to uniPHARM but might be able to return to Inmar or manufacturer)

Cherylc (talk) 09:59, 12 April 2017 (PDT)

  • BGP Pharma products are not returnable after expiry