Customer Service:Staff Database changes

Overview

Adding or deleting staff from the Database to update the phone lists

Where do I go

CLICK ON

• Network Locations
• Employee Changes (\\Superserver) (M:) - If YOU DO NOT HAVE ACCESS TO THIS LOCATION PLEASE CONTACT THE IT DEPARTMENT
• Employee Database
• db1 (this will open Microsoft Access)

To Add a New Employee

CLICK ON

• Staff Info
• Add/Edit Employee/Contact
• New Employee

Fill Out

• First Name
• Last name
• Choose the appropriate Department from the drop down menu
• Choose the appropriate Title from the drop down menu
• Choose the appropriate Manager from the drop down menu
• Choose the appropriate Business Unit Description
• Enter the Extension that the IT department has assigned (if applicable)
• Enter the Fax (if applicable)
• Choose the "Position" for example Employee, manager, Director or General Manager
• Enter the Primary Email
• Check Active Employee
• Check Buisness Card Holder
• Check On Report
• Check is this Internal Info

To Remove An Employee

CLICK ON

• Staff Info
• Add/Edit Employee/Contact
• Enter the last name of the employee you need to remove in the Search Field
• Uncheck Active Employee
• Uncheck On Report