Difference between revisions of "Customer Service:Staff Database changes"

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==Overview==
 
==Overview==
===Adding or deleting staff from the Database to update the phone lists===
+
===Adding staff to the Database to update the phone lists===
 
====Where do I go====
 
====Where do I go====
 
'''CLICK ON'''
 
'''CLICK ON'''
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*'''On Report'''
 
*'''On Report'''
 
*'''is this Internal Info'''
 
*'''is this Internal Info'''
===To Remove An Employee===
+
====Removing Staff====
  +
====Where do I go====
  +
'''CLICK ON'''
  +
*Network Locations
  +
*Employee Changes (\\Superserver) (M:) - ''If YOU DO NOT HAVE ACCESS TO THIS LOCATION PLEASE CONTACT THE IT DEPARTMENT''
  +
*Employee Database
  +
*db1 (this will open Microsoft Access)
 
'''CLICK ON'''
 
'''CLICK ON'''
 
*Staff Info
 
*Staff Info

Revision as of 11:08, 27 September 2017

Overview

Adding staff to the Database to update the phone lists

Where do I go

CLICK ON

  • Network Locations
  • Employee Changes (\\Superserver) (M:) - If YOU DO NOT HAVE ACCESS TO THIS LOCATION PLEASE CONTACT THE IT DEPARTMENT
  • Employee Database
  • db1 (this will open Microsoft Access)

To Add a New Employee

CLICK ON

  • Staff Info
  • Add/Edit Employee/Contact
  • New Employee

FILL OUT

  • First Name
  • Last name

CHOOSE THE APPROPRIATE FROM THE DROP DOWN MENU

  • Department
  • Title *Manager
  • Business Unit Description

"Position" for example Employee, manager, Director or General Manager Enter

  • Extension that the IT department has assigned (if applicable)
  • Fax (if applicable)
  • Primary Email

Check

  • Active Employee
  • Buisness Card Holder
  • On Report
  • is this Internal Info

Removing Staff

Where do I go

CLICK ON

  • Network Locations
  • Employee Changes (\\Superserver) (M:) - If YOU DO NOT HAVE ACCESS TO THIS LOCATION PLEASE CONTACT THE IT DEPARTMENT
  • Employee Database
  • db1 (this will open Microsoft Access)

CLICK ON

  • Staff Info
  • Add/Edit Employee/Contact
  • Enter the last name of the employee you need to remove in the Search Field
  • Uncheck Active Employee
  • Uncheck On Report