Pharmacy Services:Stericycle-Customer Stericycle

Overview

• All new accounts will be set up as a “Call for Pick Up” service.
• Advise store to call the above pick up number when their container is close to full.
• It will usually take approx. 1 -2 weeks for a pick up so schedule accordingly
• Also advise the store to cancel their existing account with Stericycle (if they have one) but only the account for the Sharps pick up not their Medication Returns pick up account with them.
• Send Store a 43L Sharps Container at NO CHARGE. (item #02217552)
• Get Shannon Shannon McDonald or Eliza Eliza Storrie to enter the order.

Stericycle Contact

• Annie Kirby | Sales Associate - MQ

Stericycle Healthcare Compliance Solutions | Canada Toll Free Ontario: 1-866-836-6660 x8540 [[1]] Fax: 1-866-558-9416

• Pick up number for the stores

1-866-836-6660 Prompt 1 for Customer Service Or if any problem with the above number they can try 1-866-STERI-CALL

• Dispatcher - Kingsley

Phone: 604-552-1011 ext 203

Set up with the store account with Stericycle

• Email Annie Kirby Annie Kirby with the store name, address, phone and contact person and ask her to set up an account for the store under the uniPHARM account.

Hi Annie, Could you please add this new location to our account. Please set up as a "call for pick-up service".

King George Medic Pharmacy 102 - 14333 104th avenue Surrey, BC V3T 0E1

Some helpful instructions and information

• Pick up is only for consumer waste – not doctor office disposal
  • Put customer returned smaller sharps containers into the 43L box.
  • Any type of plastic container ok to put in the bin (no glass)
• Also partly used injection syringes/needles in containers are ok
• The 43L Box comes with the plastic bag insert inside the box (some stores miss this because it is shipped as a flat cardboard box)
• Store must purchase the smaller customer sharps containers from Unipharm and not Stericycle.
• Stericycle will drop off a new 43L box at the same time as disposal pick up. If the store received the smaller containers from the driver they will be billed for them accordingly. They are a higher price than what we sell them at.

• The stores must have separate accounts for the following:

1. White Pail pick up (usually store compounding items)
2. Blue Pail pick up (customer rx returns)
3. Sharps pick up (charge to uniPHARM account #7010188 with their store number (e.g. 99)

• Best to schedule different items to be picked up at different times to make sure they are billed to the correct account.

Special Information for Cates Pharmacy

• Stericycle does not provide Sharps pick up service on Bowen Island so the pharmacy will call uniPHARM for and return authorization number and return their items to uniPHARM for disposal.
• Issue R/A number for return and send the store a 43L Sharps Container at No Charge (item #02217552) uniPHARM expense.
• Stericycle will pick up from our warehouse for disposal.

Tracking

• All charges are recorded on the MC Store expenses spreadsheet from the Stericycle invoices (use the current year).
• The Store expense worksheet is located at: SUPERSERVER\Medicine Centre\2.0 Medicine Centre 2.0\Store Expenses.