Customer Service:FYI

• Naloxone Kits (we do not have but see link to direct any inquiries)

Toward the Heart

Nancyn (talk) 10:23, 27 March 2017 (PDT)

• Effective April 01, 2017, the following item/markup classes will be changing - these changes only effect pricing in Alberta (the effective markup will now be 10.21%)

Current 	New
RX 2/9.695	RX 2/10.21
RX 5/9.695	RX 5/10.21
RX 8/9.695	RX 8/10.21

Nancyn (talk) 10:57, 17 March 2017 (PDT)

• Updated Order cut-off - we have extended the RX cut-off time to 5PM for BC other areas (Interior, PG, Northern). No change to Metro Vancouver, Vancouver Island, Alberta or Yukon.

Nancyn (talk) 09:25, 15 March 2017 (PDT)

• Customer Complaints (see Customer Complaint for new procedure for entering Hotlines for Customer Complaints)

Nancyn (talk) 17:39, 14 March 2017 (PDT)

• Customer Returns to Inmar (see Customer Returns-Inmar or direct to manufacturer for information for customer who cannot return narcotics/controlled drugs to uniPHARM but might be able to return to Inmar or manufacturer)

Nancyn (talk) 17:39, 14 March 2017 (PDT)