Customer Service:FYI
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- Recalled PM Repaglinide is a Special Order and the stores can not do a return online - they will call for a manual RA
Cherylc (talk) 09:59, 19 April 2017 (PDT)
- Excel training starts this week! You will be scheduled 30 minutes every two weeks for off-line Excel training (see schedule).
Nancyn (talk) 08:33, 18 April 2017 (PDT)
- BGP Pharma products are not returnable after expiry
Cherylc (talk) 09:59, 12 April 2017 (PDT)
- Naloxone Kits and Harm Reduction Program (we do not have but see link to direct any inquiries)
Nancyn (talk) 10:23, 27 March 2017 (PDT)
- Effective April 01, 2017, the following item/markup classes will be changing - these changes only effect pricing in Alberta (the effective markup will now be 10.21%)
Current New RX 2/9.695 RX 2/10.21 RX 5/9.695 RX 5/10.21 RX 8/9.695 RX 8/10.21
Nancyn (talk) 10:57, 17 March 2017 (PDT)
- Updated Order cut-off - we have extended the RX cut-off time to 5PM for BC other areas (Interior, PG, Northern). No change to Metro Vancouver, Vancouver Island, Alberta or Yukon.
Nancyn (talk) 09:25, 15 March 2017 (PDT)
- Customer Complaints (see Customer Complaint for new procedure for entering Hotlines for Customer Complaints)
Nancyn (talk) 17:39, 14 March 2017 (PDT)
- Customer Returns to Inmar (see Customer Returns-Inmar or direct to manufacturer for information for customer who cannot return narcotics/controlled drugs to uniPHARM but might be able to return to Inmar or manufacturer)